Privacy Policy And Cookies

Privacy Policy


Your privacy is important to us. We value the trust you place in us by sharing your personal data, either through the use of our website or through the interaction you directly have with us, as a (prospective) customer or as our associate.

Our privacy policy has always been oriented to the safeguarding of all the personal information we collect and store. As of 25th May 2018, the protection already offered to you was reinforced by the update of our privacy policy in order to be in line with the provisions of the General Data Protection Regulation of the European Parliament and of the Council (GDPR) with regard to the processing of personal data and the free movement of such data.

All information collected through your use of our website is intended to be used as a means to better serve our current and future customers.

We have the right to exchange your personal information with other companies and organisations for the purposes of debt collection activities, fraud protection, credit risk reduction or for any other reason necessary to carry out the purpose of this website.

We will not sell, distribute or disseminate any personal information collected about you through your use of this site to any unaffiliated third party without your prior consent, unless such disclosure is required by law or is necessary to protect our services, enforce any terms of service, or to prevent a violation of our or someone else’s rights.

Details about the information we collect through the use of our website can be found in our updated Cookie Policy. (the user by pressing the link shall be automatically directed to the Cookie Policy of the Company)

Below you can find useful information regarding your rights under the GDPR and how these are implemented by our Company so that you can rest assured that your personal data are safe with us.

Personal data means any information from which a natural person can be identified.

Processing of personal data includes the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.

Conduct of business and processing of personal data

In conducting our Company’s business, we follow certain principles when it comes to the processing of your personal data and in particular:

  • we have developed internal procedures to ensure the confidentiality of the personal data kept by us;
  • the processing of your personal data is conducted for explicit and legitimate purposes;
  • your personal data collected are limited to the extent necessary for the purposes for which they are processed, are kept up to date and only for as long as required for the purpose for which we have collected them.

Under no circumstances, you will be asked to provide us with any sensitive personal data of yours, such as those revealing racial, ethnic origin or religious beliefs.

Your rights in connection with the processing of your personal data:

GDPR affords the following rights to you:
  • you are allowed to be informed about the purposes of the processing of your personal data and the legal basis of such processing, the period of time for which your personal data will be retained and the recipients of your personal data;
  • you have a right of access to your personal data processed. All relevant information will be provided to you in writing and free of charge, as the Regulation stipulates;
  • you are entitled to ask us to rectify any of your personal data that are inaccurate and to have any incomplete personal data kept about you, completed;
  • you have the right to request the erasure and the restriction of the processing of your personal data, in the cases specified by the Regulation and subject to the restrictions imposed by it;
  • you have a right to data portability and a right to object to the processing of your personal data, subject to the conditions laid down by the Regulation;
  • you can lodge a complaint with the Office of the Commissioner for Personal Data Protection, which is the independent public authority responsible for the monitoring and enforcement of the application of the GDPR in Cyprus. Additional information on how to file a complaint can be found at

If you have any questions or need any further information about the processing of your personal data by us, or if you just wish to exercise your rights, please send us an email at and we will be more than happy to assist you.

Legal grounds for processing:

The processing of your personal data by us is conducted for any of the below reasons:

  • to enable us to perform a contract to which you are a party, such as when we provide our services to you, or to take steps at your request before entering into a contract;
  • to abide by our legal obligations;
  • to pursue our or someone else’s legitimate interests e.g. to monitor and improve our website and services.

Types of personal data processed, period of processing and disclosure to third parties 

The personal data we process and the period of processing, vary depending on the nature of the relationship we have with you.

In case you express an interest in becoming a client of our Company, we will ask you to provide us with the following information:
  • your full name, direct contact number and business email address;
  • your nationality and date of birth and copy of a valid ID or Passport;
  • your residential address and proof of address, such as copies of utility bills or bank statements;
  • your financial information such as your income, source of income and financial commitments;
  • your profession, level of education and marital status.
If you are represented by another person, we will also ask to receive your representative’s full name and contact details.

If you are a legal entity interested in receiving services from us, we will need to collect and store personal data about the Directors and Shareholders of your company and any other companies participating in your company’s ownership structure up to the Ultimate Beneficial Owners, such as their full name, residential address, nationality and date of birth, as well as copies of their IDs or Passports and proof of their residential address.

The above personal data are collected to enable the company to comply with its obligations under the applicable national and European legal framework (AML legislation, DIRECTIVE 2014/65/EU of the European Parliament and of the Council (MIFID II) and relevant supplementary EU legislation), as well as to conduct its business in a responsible and commercially prudent manner and are not being disclosed to any third parties, unless this is required by any applicable legislation, such as when disclosure needs to be made to a regulatory, supervisory or any other competent authority. Under the existing legislation, we are obliged to keep the above information for a period of five years after the end of our business relationship with you.

If you are a supplier or a business associate of our Company, we will ask you to provide us with your full name and contact details such as your telephone number, the place where your offices are located and any other information through which we can contact you, such as your email address. This information will be collected and stored to enable us to contact you so as to ensure the smooth operation of our Company’s business and we will not distribute your personal data to any third parties, unless we have your prior express written content. Your personal data will be kept only for as long as our business relationship with you lasts.

Personal information provided by means of a form

Any personal information you submit to us through the use of a form (for example, by using the “Contact Us” form) or other device on our website will be used exclusively by us, our employees, and any third party service providers that may be required to enable us to provide our services to you or needed in order to respond to your requests. Such personal information collected about you will be stored by us only for as long as necessary to respond to your request. If you subscribe to our Newsletter, your name and email address, will be used solely by us for the purpose of providing you with any material (including marketing material) that may be issued by us from time to time. The personal data provided for receiving our newsletter will be stored for a period of two (2) years. You may unsubscribe at any time, by sending us an email at

Third party links

Throughout this website there might be links to external sites which are not under our control. Therefore, we are not responsible for the content, use or misuse, or privacy policy of any such linked sites not controlled by us. We provide these links solely for your convenience and we reserve the right to cancel or discontinue any link at any time.

Please read our Cookie Policy.  You may disable cookies by following the instructions on how to disable them on different browsers at


Cookie Policy

We use cookies to improve the performance of our website and enhance your user experience. This Cookie Policy explains what cookies are, which ones are used by this website and what kind of personal information they collect about you. This Cookie Policy consists part of our Privacy Policy.


What Cookies Are

Cookies are small pieces of information, which your computer or mobile device downloads when you visit a website. When you return to websites, or visit websites that use the same cookies, they recognise these cookies and therefore your browsing device. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the websites. Cookies by themselves do not identify individual users. 


Cookies Used

When you visit our website from any device, we collect certain information about you, such as your use of the site, your Internet Protocol (IP) address, geographical location, how you arrived at the website, the length of your visit and the frequency of your use of our website.

We mainly use first-party cookies. The only third party cookie we collect is Google Analytics. Google Analytics uses cookies to collect information in an anonymous form that helps website owners to measure how users interact with website content. The information generated through your use of our website is redirected and stored by Google Inc.

We use analytics which set cookies to get information on site usage, popularity and how it is found for the purposes of improving the site. Below you can find a detailed list of the cookies used by this website.

Name Description Type & Expiration
1P_JAR Preserves user states across page requests Session

2 days
CAKEPHP Controls cookies on the site Session

Removed as soon as you leave the website
CONSENT Used to store your consent to the cookie acceptance clause Session

12 months
CakeCookie(p) Controls cookies on the site Session

Removed as soon as you leave the website
CakeCookie[language] Controls cookies on the site in relation to language Session

Removed as soon as you leave the website
_ga Used to distinguish Users and how they use the website for Google Analytics Statistics

2 years


Used to distinguish Users and how they use the website for Google Analytics

1 day
_gat Used  by Google Analytics to throttle the request rate Statistics

1 minute

How To Disable Cookies

It is possible to block some or all cookies and to delete cookies already stored on your machine. Managing your cookies is done differently across different browsers. Please be aware that you may lose some functions on some websites as a result of altering cookie settings. Further information on cookies and how you disable them on different browsers is available at